Netherlands – Rotterdam | Client Director

About Us:

Toluna – MetrixLab is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients’ work and enable them to deliver greater business impact.​

About the role:

Would you like to become part of a rapidly growing team with an exceptional client roster? We are seeking an ambitious Client Director to help drive the success and continued growth of MetrixLab NL. Applicants need to be agile and innovative market research experts with excellent client relationship skills and the energy to thrive in a dynamic environment. Primary objective of the role would be to drive & support business (measured in sold booking).

To realize these commercial targets, you will:

• Arrange & develop input for client meetings.
• Develop research proposals.
• Negotiate and sell research projects related to brand & communication and/or product innovation client needs.
• Work with the research team to deliver research projects (kick off, pre-reporting, recommendations, presenting insights).
• Build & grow lasting client relationships.

The role requires a hands-on person who is able to wear many hats and engage with clients. He/she manages accounts in a mature, yet very nimble way. He/she is responsible for building the client relationship and to realize the budget for that client.

Competencies:

A MetrixLab Client Director is:

• Commercial in thinking and doing.
• Able to understand client needs and demands in a research context.
• Has solid knowledge of research methodology and content.
• A compelling storyteller.
• A great communicator; written and verbal.
• Hands-on and proactive.
• A flexible thinker.
• A insights provider.

What do we offer?

• A challenging position in a dynamic, fast-paced, innovative, quickly growing global company.
• A flexible work environment with a focus on owning and taking pride in your work.
• (International) growth opportunities in line with your career ambitions and passions.
• An open-culture work environment staffed with ambitious colleagues with “can-do” mentalities.
• Global onboarding and frequent internal training and sharing opportunities.
• Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.
• A competitive salary package including a good pension scheme, 25 paid days of leave, and full travel reimbursement (yes, that includes cycling!).
• An amazing, stylish office space, delicious lunch (with a salad bar), and perfect coffee. MetrixLab’s Rotterdam location is in one of the city’s most trendy areas, close to the Hotel New York—where we have weekly (and free!) Friday afternoon drinks.

Our Values:

• Acting with Ownership- Demonstrating individual accountability
• Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
• Collaborating with Curiosity- Exhibiting teamwork through togetherness
• Discussing openly, committing jointly- Sharing your views openly
• Embracing empathy- Being egoless & caring

Application process:

Please send in your applications to: [email protected] including your CV, motivation and salary expectations

Contact details:

Office location: Wilhelminakade 312 │3072 AR Rotterdam │ The Netherlands
Contact: [email protected] │ www.metrixlab.com │ +31 10 2030700