India – Gurugram | Qualitative Research Manager

About Us:

Toluna – MetrixLab is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients’ work and enable them to deliver greater business impact.​

Responsibilities:

• End-to-end management of research projects – work on various research instruments, moderation, analysis, report writing, presentation, project management, etc.
• Responsible for supporting both regional and country projects/ team.
• Think of and implement new and innovative research techniques and methodologies, online research that best address the research requirement.
• Collaborate and coordinate with both internal and external teams – field and operations teams, moderators, and consultants, etc.
• Negotiate costs with external vendors, suppliers, moderators.
• Manage client relationships and expectations through quality service delivery.
• Independently manage standardized as well as customized studies. Manage more complex studies in collaboration with Qualitative Directors.

Requirements:

• A Master’s degree in relevant field (advanced degree preferred) – Can also include Journalism, Sociology, Psychology, Anthropology, Media & communication, Design, etc.
• At least 3 – 6 years in qualitative consumer research, brand strategy.
• A demonstrated record in conducting end-to-end research independently.
• Knowledge of advanced forms of qualitative data collection methodologies and techniques, analysis and interpretation with the ability to apply to agency work.
• Experience in moderating groups and in-depth interviews (offline and online) with both large and small groups and executing research.
• Experience in using various technology platforms for both online synchronous and asynchronous Qualitative research.
• You are curious, open-minded, have a love for details while keeping in mind the bigger picture.
• Excellent communication skills, ability to translate data from a diverse array of inputs and crafting a cohesive, compelling narrative.

What do we offer?

• Competitive salary package.
• A challenging position in a dynamic, fast-paced, innovative, quickly growing global IT-driven market research company.
• A flexible work environment with a focus on owning and taking pride in your work.
• Growth opportunities in line with your career ambitions and passions.
• An open-culture work environment staffed with ambitious colleagues with “can-do” mentalities.
• Global onboarding and frequent internal training and sharing opportunities.
• Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.

Our Values:

• Acting with Ownership- Demonstrating individual accountability
• Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
• Collaborating with Curiosity- Exhibiting teamwork through togetherness
• Discussing openly, committing jointly- Sharing your views openly
• Embracing empathy- Being egoless & caring

Application process:

Please send in your applications along with your CV and motivation letter to: [email protected]

Contact details:

Contact: [email protected] | www.metrixlab.com