India | Qualitative Project Consultant

About Us:

Toluna – MetrixLab is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients’ work and enable them to deliver greater business impact.​

Role Overview:

We are seeking a highly motivated and skilled professional to join our team as a Project Consultant/Manager for Qualitative Project Management. In this role, you will lead and oversee complex qualitative research projects, ensuring exceptional quality and on-time delivery. You will collaborate with cross-functional teams and external partners to drive project success, uphold excellence, and contribute to process innovation.

Key Responsibilities: 

Project Leadership:

• Independently manage and deliver qualitative research projects of varying complexity, ensuring alignment with timelines, budgets, and objectives.
• Facilitate project kick-off meetings to establish deliverables, define timelines, and set clear expectations.
• Collaborate closely with Research Managers (RMs) to ensure project goals are met and client satisfaction is achieved. 

Execution & Coordination:

• Coordinate with external vendors, moderators, and freelancers to meet project-specific needs.
• Oversee fieldwork execution, including online and offline methodologies, ensuring smooth operations and adherence to project plans.
• Prepare and manage project materials, including discussion guides, recruitment questionnaires, stimuli, and multimedia assets.
• Monitor and manage data collection through tools like Recollective and TS Qual, probing for deeper insights when required.
• Facilitate offline fieldwork logistics, including participant recruitment, moderator coordination, and equipment arrangements. 

Stakeholder Communication & Reporting:

• Serve as the central point of communication, keeping all stakeholders informed of project progress and addressing issues proactively.
• Conduct post-project debrief sessions to collect feedback and implement process enhancements.
• Maintain accurate and comprehensive project records, ensuring transparency and accountability. 

Quality Assurance & Innovation:

• Ensure the engagement of appropriate target groups and validate responses to maintain data quality.
• Continuously assess and propose improvements to processes, tools, and workflows to enhance operational efficiency.
• Uphold and ensure compliance with organizational standards and best practices throughout project execution.

Qualifications & Competencies:

• Bachelor’s or master’s degree, ideally with a specialization in Management or Marketing Research.
• PMP Certification will be an added advantage.
• 1–3 years of demonstrated experience managing online/offline market research projects.
• Proven expertise in project management within the market research industry, with a robust understanding of qualitative methodologies.
• Experience in managing vendors is desired.
• Strong leadership and interpersonal skills, with the ability to communicate effectively across diverse teams and stakeholders.
• Exceptional problem-solving aptitude, with a proactive and solution-oriented mindset.
• Proven ability to manage multiple projects under tight deadlines while maintaining attention to detail and precision.
• Self-driven and adaptable, capable of navigating dynamic environments and influencing outcomes.
• Proficiency in MS Office and familiarity with internet-based tools and data platforms.

What do we offer?

• Medical insurance/personal accident coverage/term life insurance.
• A challenging position in a dynamic, fast-paced, innovative, quickly growing global IT-driven market research company.
• A flexible work environment with a focus on owning and taking pride in your work.
• Growth opportunities in line with your career ambitions and passions.
• An open-culture work environment staffed with ambitious colleagues with “can-do” mentalities.
• Global onboarding and frequent internal training and sharing opportunities.
• Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.

Our Values:

• Acting with Ownership- Demonstrating individual accountability
• Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
• Collaborating with Curiosity- Exhibiting teamwork through togetherness
• Discussing openly, committing jointly- Sharing your views openly
• Embracing empathy- Being egoless & caring

Application process:

Please send in your applications along with your CV and motivation letter to: [email protected]

Contact details:

Contact: [email protected] | www.metrixlab.com