Czechia – Prague | Senior Client Director

About Us:

Toluna – MetrixLab is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients’ work and enable them to deliver greater business impact.​

Senior Client Director

Would you like to become part of a rapidly growing team with an exceptional client roster? We are seeking an experienced Senior Client Director to help drive the success and continued growth of MetrixLab, Czechia. Applicants need to be agile and innovative market research experts with excellent client relationship skills and the energy to thrive in a dynamic environment.

Responsibilities:

• You will build strategic account plans and think strategically about how to grow the business with assigned accounts. Manage personal pipeline and forecast, delivering a significant personal booking target.
• You will actively contribute to driving strategic initiatives within the country’s business.
• You will drive new commercial opportunities within the current account mix and beyond. Deliver personal Bookings; lead client relationships, write proposals, deliver consultancy and client leadership for these projects while working closely with research.
• You will own and lead senior client relationships. Provide advice to clients, expressing clear, concise, and commercial points of view. Ensure impactful delivery into the client’s business.
• You will guide teams to deliver account success. Guide a cross-functional team to ensure that client objectives are met, and insights delivered. account success.
• You will actively support new business development. Lead and support big pitches.
• You will represent the company in external conferences and client partnering thought leadership events.

Are you?

• Commercial in thinking and doing.
• Able to understand client needs and demands in a research context.
• A great communicator.
• A team player who enjoys collaborating with others.
• Excited about working across a host of different research solutions.
• Someone who is passionate about driving growth and success through his/her work.

Do you have?

• 8+ years’ experience in research agency or client-side role.
• BS/BA in Marketing, Business, or related field.
• Experience in leading teams and growing bookings.
• Quantitative research background and significant experience in proposal writing, presenting, leading research projects, developing strategic client relationships, developing, and delivering strong insight and client consultancy.
• Highly experienced in sample composition for markets where it is harder to recruit.
• A can-do attitude.
• Proficiency in English.

What do we offer?

• A flexible work environment with a strong focus on owning and taking pride in your work, Hybrid home working and flexibility with hours.
• Career and growth opportunities in line with your dreams and passion- dedicated career coach and a huge library of online business training (outside of the usual training needed to get you up to speed).
• A supportive team who share our individual successes of the month socially, as well as support each other via dedicated employee resource groups.
• Global onboarding and frequent internal training and sharing opportunities.
• Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.

Our Values:

• Acting with Ownership- Demonstrating individual accountability
• Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
• Collaborating with Curiosity- Exhibiting teamwork through togetherness
• Discussing openly, committing jointly- Sharing your views openly
• Embracing empathy- Being egoless & caring

Application process:

Please send in your applications to: [email protected]

Contact details:

Contact: [email protected] | www.metrixlab.com